Komunikasi Interpersonal di Dinas Pendidikan Provinsi Sumatera Barat
DOI:
https://doi.org/10.58737/jpled.v3i3.161Keywords:
Interpersonal Communication , Leaders, EmployeesAbstract
This research is motivated by problems related to Interpersonal Communication which is still not good at the Education Office of West Sumatra Province. The formulation of the problem in this study is How is Interpersonal Communication between leaders and employees, employees and leaders and between fellow employees at the Education Office of West Sumatra Province. This study aims to explore information about Interpersonal Communication at the Education Office of West Sumatra Province in terms of aspects of trust, including empathy and positive attitude. This type of research is descriptive quantitative. The study population was all employees at the West Sumatra Province Education Office, totaling 165 people. Take a sample of 132 people using a proportional stratified random sampling technique. The data collection instrument was a Likert Scale Questionnaire model with five answer choices, namely always (SL), often (SR), sometimes (KD), rarely (JR), never (TP). This research questionnaire was tested on 30 people and processed using the SPSS 26.0.0 program, the results of the instrument were declared valid and reliable. Data analysis techniques use the average formula (mean). The results showed that interpersonal communication in aspects 1) Interpersonal Communication between leaders and employees from trust, inclusion, empathy and a positive attitude with an average score of 4.23 is in the good category, 2) Interpersonal Communication between Employees and leaders from trust, causes , empathy and a positive attitude with an average score of 4.25 are in the good category, 3) Interpersonal communication between fellow employees of trust, cause, empathy and a positive attitude with an average score of 3.76 is in the good category. Thus it can be concluded that Interpersonal Communication at the Education Office of West Sumatra Province is in the good category with an average score of 4.08. Based on these results, the authors suggest that Interpersonal Communication at the Education Office of West Sumatra Province is maintained and needs to be improved again so as to create effective Interpersonal Communication between employees and leaders and between employees.
Downloads
References
Arikunto, S. (2014). Prosedur Penelitian: Suatu Pendekatan Praktik.Jakarta: Rineka Cipta.
Bimo Walgito. (2010). Psikologi Kelompok. Yogyakarta: CV Andi Offset.
Budiningsih, Asri. (2017). Perkembangan Moral. Jakarta: PT Asdi Mahasatya.
Devito A. Joseph. (2011). Edisi kelima: Komunikasi Antarmanuisa. Terj: Agus Maulana. Tanggerang Selatan: Karisma Publising Grup.
Fatimah, S. (2022). Pengaruh Kerjasama Tim, Komunikasi, Lingkungan Kerja, dan Kompensasi Karyawan terhadap Kinerja Karyawan Pasca Merger Bank Syariah Indonesia ( Studi Kasus PT Bank Syariah Indonesia Tbk KCP Banyuwangi Kertosari). Ekonomi dan Binis Islam .
Hidayat, Dasrum. (2012). Komunikasi Antar Pribadi dan Medianya: Fakta Penelitian Fenomenologi Orang Tua Karir dan Anak Remaja. Yogyakarta: Garaha Ilmu.
Husni, R. (2019). Psikologi Komunikasi. Medan: Mulya Sarana.
Mangkunegara, Anwar Prabu. 2015. Manajemen Sumber Daya Manusia Perusahaan. PT Remaja Rosdakarya: Bandung.
Mulyana, D. (2010). Ilmu Komunikasi Suatu Pengantar. Bandung: PT Remaja Rosdakarya.
Muhammad, Arni. (2011). Komunikasi Organisasi. Jakarta: Bumu Aksara.
Nurwita. (2018). Pengaruh Kerjasama Tim Dan Gaya Kepemimpinan.
Panuju, Redi. (2018). Pengantar Studi (Ilmu) Komunikasi: Komunikasi Sebagai Kegiatan Komunikasi Sebagai Ilmu. Jakarta: Pranada media Group.
Pratiw, C. A. (2022). Pengaruh Knowledge Sharing (Perilaku Berbagi Pengetahuan) dan Organizational Citizenship Behavior (OCB) terhadap Kinerja Karyawan. Magister Manajemen, 317.
Purnama, J. (2019). “Komunikasi Interpersonal Pada Game Online (Studi Deskriptif Kualitatif Komunikasi Interpersonal Pada pemain Game Mobile Legends Bang Bang Komunikasi Surabaya Jancukers Priode 2018) (Doctor Disertation, Universitas Mercu Buana Yogyakarta)”. (Pratiw, 2022)
Rakhmat Jalaludin. 2018. Psikologi Komunikasi. Bandung: Simbiosa Rekatama Media.
Rivai, V. (2014). Manajemen sumber daya manusia untuk perusahaan. Jakarta : PT. Raja Grafindo Persada
Robbins And Marry Coulter. (2013). Management (Terjemahan Indonesia) Edisi Ketiga. Jakarta: Grafindo.
Robbins. (2013). Perilaku Organisasi, Konsep dan Kontrovensi. Aplikasi Jakarta: PT. Prenhallindo.
Slocum, John. (2014). Introduction to Management (Perkenalan dalam Manajemen), Asia: John Willey Inc
Sugiyono. (2021). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Suharsimi, A. (2012). Prosedur Penelitian Suatu Pendekatan Praktik. Rineka Cipta.
Samani Muchlas dan Hadiyanto. (2012). Pendidikan Karakter. Bandung: PT. Remaja Rosdakarya.
Susanto, Eko. (2010). Komunikasi Manusia: Esensi dan Aplikasi dalam Dinamika Sosial Ekonomi Politik. Jakarta: Mitra Wancana Media.
Suprapto, Tommy. (2011). Pengantar Ilmu Komununikasi dan Peran Manajemen dalam Komunikasi. Jakarta: PT. Buku Seru.
Suranto Aw. (2017). Komunikasi Interpersonal. Yogyakarta: Graha Ilham
Taufik. (2012). Empati Pendekatan Psikologi. Jakarta: Rajawali Pers.
Thoha, Miftah. (2015). Perilaku Organisasi. Jakarta: Rajawali Pers.
Tim Rekadsi KBBI PB. (2016). Kamus Besar Bahasa Indonesia. Jakarta: Pusat Bahasa Departemen Pendidikan Nasional.
Wibowo, W. (2018). Komunikasi Konstektual : Konstruksi Terapi-Praktis Aliran Filsafat Bahasa Biasa. Jakarta: Bumi Aksara.
Wood, Julia T. (2013). Komunikasi Interpersonal Interaksi Keseharian. Jakarta: Salemba Humanika.
Wulandari, S. (2015). Pelaksanaan Komunikasi Intern Di Kantor Pdam Kota Yogyakarta.
Yektri Yurmanita, N. (2019). Hubungan Komunikasi interpersonal dengan kepuasan kerja pegawai di dinas pendidikan kota padang. Junal education, 37.
Yusuf, Burhannudin. (2015). Manajemen Sumber Daya Manusia di Lembaga Keuangan Syariah. Jakarta: PT. Raja Grafindo Persada.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Jayanti Syahfitri, Nelfia Adi
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Journal of Practice Learning and Educational Development is licensed under a Creative Commons Attribution 4.0 International License. This permits anyone to copy, redistribute, remix, transmit and adapt the work provided the original work and source is appropriately cited.