1.
Fizian Yahya, Nita Sunarya Herawati. Implementation of Total Quality Management (TQM) in Meeting Customer Satisfaction in Educational Institutions. JPLED [Internet]. 2025 Nov. 28 [cited 2026 May 12];5(4):1883-91. Available from: https://digitalpress.gaes-edu.com/index.php/jpled/article/view/1295